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Frequently Asked Questions for :Safari
This page lists Frequently Asked Questions. To view the answer details, click the question.
Account Administration

How do I add books to My Bookshelf?
How do I remove books from My Bookshelf?
I click on the Add button and nothing happens. What should I do?
My Bookshelf shows fewer books than total slots, but I cannot add books. What's wrong?
What are "slots" on My Bookshelf?
Why is my account locked?
Browser Information

I cannot stay logged in using Apple's Safari Web Browser.
Which browsers and operating systems are compatible with Safari?
Note for satellite ISP users encountering access problems.
Content

Can I download the entire book?
Can I get a complete list of titles that Safari offers?
Does a book in Safari contain the full content of the printed book?
How many books are in our Safari subscription?
I can not see the "Superceded Editions" notice in the results list. Why?
Is Safari available in languages other than English?
What is Safari Tech Books Online?
Where can I ask technical questions related to the content of a book?
Which publishers can I find on Safari?
Why do I get this message, "This is only a preview"?
Logging In

I am setting up Safari access for our institution, how do I know I am within the authorized IP range?
I cannot login to Safari at my school. I am prompted for username and password. Why is this happening?
What message do I receive if I exceed the number of concurrent sessions?
What will happens if someone tries to login and our concurrent sessions we subscribe to is exceeded?
Spidering

How can I tell who is spidering?
What does Safari Tech Books Online do to block spidering?
What is Spidering?
What time was my alerts report generated?
Why did I receive a spidering alert?
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